Information handled by the site
The download finder runs in your browser. The model, operating system and region selections are used to prepare an official Canon support destination and are not submitted to an account system on this website.
Like most hosted websites, infrastructure providers may process standard server-log information such as IP address, browser type, requested URL, timestamp and security events. This information is used for delivery, reliability and abuse prevention.
Cookies and local behavior
The current public download guide does not require an account and does not use the model finder to create a user profile. Essential hosting or security services may use limited technical storage where necessary to deliver the site.
If analytics or advertising services are added later, this policy will be updated to describe the provider and applicable choices before those features are represented here.
External Canon websites
Download buttons open official Canon regional support websites. Those websites have their own privacy policies, cookies and data practices. We do not control the information a user enters or transmits after leaving this domain.
Review the privacy notice on the destination site, especially when selecting a country, registering a device or contacting manufacturer support.
Data retention and rights
The site does not maintain download-finder accounts or store a history of model selections in an application database. Hosting logs, when present, are retained according to operational and security needs of the hosting provider.
Questions or privacy requests can be sent to [email protected]. Include enough information to identify the request, but do not send printer serial numbers, installer files or sensitive personal documents.
Policy changes
We may revise this policy when the site's features or legal requirements change. The effective date at the top of the page will be updated when material changes are published.